BT Business one Plan
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Business One Plan

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BT Business One Plan combines customers' BT Business Landline, BT Business Mobile, BT Business Broadband and BT Business Mobile Broadband1 into one easy to manage package, helping to save them time, money and hassle.

Customers no longer have to spend time dealing with different suppliers and separate bills; they'll have one contact number for service, billing, fault enquiries and will receive one bill (via OneBill Plus) each month for all their BT Services... and one big saving. From 21st January 2008, switch maintenance* has been included in One Plan.


N.B From 20th October 2008, Mobile Broadband can be included in the One Plan 5% annual discount reward.


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  • Special offer - sign up to BT Business One Plan when buying BT Talk Time or Business Circle Complete and save 3 months’ line rental on the mobile package.
  • Combine and save - with one plan for all your line and calls spend, you can save 50% off BT’s standard capped UK landline rates (just 5p for calls up to an hour) and could gain a further 5% reward on eligible landline, mobile and broadband calls and rental  as well as switch maintenance* spend.
  • Plus you’ll receive a monthly line rental discount on all your eligible lines (from 1 November 2007).
  • Even more savings – calls from landlines to most UK mobiles are fixed at only 20p3 call, down from 25p. International calls – from the 1st May 2008 we capped the world! Which means you can call anywhere in the world for up to an hour for one price! Including 10p to the USA, 15p to the popular European countries, only 20p for an hour’s call to China, 20p to Russia. India, Pakistan and Bangladesh are now only 50p for an hour’s call.
  • Simplicity - one bill and billing analyst tool for all your landline, broadband and mobile costs, so managing costs becomes hassle free.
  • Great service and support - one number to call for all billing, fault and service enquiries.

1. BT Business Mobile Broadband is now contributory and eligible * within One Plan, from effect from 20th October' * eligible only if on standard rates

2. Opt-in required. Annual minimum spend of £500 plus and reconciliation fees apply. Minimum 24 month term. Requires commitment to 2 core products including a fixed line product. Conditions apply. See www.bt.com/oneplan.

3. From 1 December 2007, the BT Business One Plan F2M cap is reduced to 20p for up to an hour – a 20% reduction2.

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Key benefits

  • Combine and save - with one plan for all your line and calls spend, you can save 50% off BT’s standard capped UK landline rates (just 5p for calls up to an hour) and could gain a further 5% reward on eligible landline, mobile and broadband calls and rental spend. And now, the BT Business One Plan F2M cap is reduced to 20p2 for up to an hour – a 20% reduction. Does not apply to calls made from Broadband Voice lines or BT Fusion
  • Simplicity - one bill and billing analyst tool for all your landline, broadband and mobile costs, so managing costs becomes hassle free
  • Great service and support - one number to call for all billing, fault and service enquiries
  • And customers will also receive an additional discount on their line rental at the end of each month for all eligible lines in their contract

* Opt-in required. Annual minimum spend of £500 plus and reconciliation fees apply. Minimum 24 month term. Requires commitment to 2 core products including a fixed line product. Conditions apply. See www.bt.com/oneplan.

** From 20th October 2008, Mobile Broadband can be included in the One Plan 5% annual discount reward

Business One Plan Plus

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BT Business One Plan Plus is a service based on the cost-effective BT One Plan. This means calls between work colleagues can be made at no extra cost. It retains the One Plan benefits of capped calls and one simplified discounted bill for all BT communication costs.

The main selling point for One Plan Plus is there are no extra call charges for intra-business calls from/to BT Mobile tariffs, Broadband Voice and other fixed numbers - for calls up to an hour.

SPECIAL OFFER – Customers who sign up before 31st March 2009 will be exempt from the 50p per mobile handset per month charge. This is payable by standard One Plan Plus customers in addition to their normal mobile tariff rental. After that date, new customers (or new connections for existing customers) will be charged this fee.

A minimum term contract starts at 24 months with a minimum annual commitment of £500. One Plan Plus customers must purchase two or more qualifying services, one of which must be a fixed line and one or more products from the BT Broadband or BT Mobile portfolio. N.B. customers will get most benefit from One Plan Plus if they bring fixed and mobile into the plan as calls they make across all their business will benefit from no call charges.

Current qualifying services and exclusions

Bespoke Mobile contracts cannot be included in the BT Business One Plan Plus intra-business calling circle and calls to and from these mobiles will be at underlying package rates.  However, spend on these contracts will be contributory towards the commitment, but not eligible for reward.  

BT Business Broadband Voice and Voice Plus (port rental, flat top tariff and calls) and spend on many VAS products is also eligible and contributory.  Additionally, switch maintenance spend and BT Meet Me Conferencing spend can also contribute towards a customer’s commitment, and is eligible for the annual 5% reward.  

BT Business Mobile Broadband standard tariff is a qualifying product, and spend is eligible and contributory.  BT Business Mobile Broadband special offer is not a qualifying product, however spend is contributory and may be eligible subject to Mobile reward rules.

All Mobile spend on the same contract has to follow the same rule – ie it can either be eligible or non-eligible – but not a mixture of both.

One Plan Plus is NOT compatible with current One Plan special offers (including the Mobile Cap offer for mobile-originated calls which launched in 2006).

Inclusion and exclusions to the intra-customer calls

The following calls will not incur call charges under BT Business One Plan Plus where these are to numbers within the One Plan Plus Inventory:

  • Calls to 01 and 02 inland destinations.
  • Calls to 05 numbers charged at G21 rates
  • Calls to 07 numbers charged at fm1-fm12 rates
  • Calls from BT mobiles except if International roaming calls

The following calls will not be zero-rated under One Plan Plus and will therefore be chargeable:

Calls to numbers other than those shown in the inclusions list, for example:

  • Calls to 03 number ranges
  • Calls to 05 numbers charged at G6 rates
  • Calls to 07 numbers charged at fw rates
  • Calls to or from BT Mobiles on Service Provider tariffs on the “02” network.
  • Calls made using Openzone hotspots
  • 3G datacallsto Mobile destinations

N.B. Roamed received charges will also not be zero-rated on calls to International roaming mobiles

Features

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  • No call charges for intra-company calls – this includes fixed to fixed, fixed to mobile, mobile to fixed, mobile to mobile (fixed includes VoIP)
  • 5p cap for chargeable UK calls
  • 20p cap option for up to an hour’s call from fixed UK landlines to most UK mobiles
  • Cap the World (IDD cap option) – maximum rates for international calls (for up to an hour) including USA (10p), China (20p) and key European routes (15p)
  • Monthly discount credit on eligible fixed lines
  • 5% annual reward across a committed communications spend
  • BT Assurance Plus – enhanced maintenance service saving £9 per line per quarter
  • One bill and one payment for all services

One contact number for all service, billing and fault enquiries