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Fast
Net ADSL Services
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Product
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SLA
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Download speed1
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Upload speed1
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Priority/
Contention2
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Monthly Usage
Quota
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Lead time
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Monthly tariff
(ex VAT)
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Business Pro
Diverse Carrier
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Up to 20Mbps
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Up to 2.5Mbps
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1 (~1:1)
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Unlimited
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10 working days
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£245
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Business Pro
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Up to 20Mbps
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Up to 2.5Mbps
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1 (~1:1)
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Unlimited
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10 working days
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£195
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Business
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Up to 20Mbps
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Up to 2.5Mbps
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2 (~5:1)
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Unlimited
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10 working days
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£99
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Business Light
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Up to 20Mbps
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Up to 1.3Mbps
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3 (~20:1)
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200 GB
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10 working days
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£55
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Soho/Teleworker
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Up to 8Mbps
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Up to 1.3Mbps
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4 (~50:1)
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40 GB
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10 working days
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£27
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Max Premium
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Up to 8Mbps
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Up to 832kbps
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3 (~20:1)
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Unlimited
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5 working days
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£79
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Max Standard
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Up to 8Mbps
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Up to 448kbps
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4 (~50:1)
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Unlimited
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5 working days
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£39
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All set ups
on ADSL 2 are free including router (apart from Diverse option) if a 24
month contract is taken.
ADSL
Setup Options
Set up
on ADSL 2 services (apart from diverse option) £150
Set
up on ADSL 2 Diverse option £TBA
Migration to
FastNet Max from another ISP3
£F.O.C
Migration to
FastNet ADSL2+ from another ISP(Includes router)
£150
Setup fee for
new ADSL Max circuit/relocation £50
1ADSL
services are rate-adaptive. The actual speeds that you will achieve
are dependent on factors external to FastNet such as your distance from
the telephone exchange and quality of your phone line.
2Traffic
priority through the network. Contention is roughly
equivalent to the quoted ratios
3Providing
a valid, in-date Migration Code (MAC) is obtained and no hardware from
FastNet is required
Please check
with your FastNet account manager for availability and expected speeds
Lead time for
ADSL Max migration is 1-5 working days (please check with your account
manager for lead time on specific lines)
A PSTN line
is required to run the ADSL service on. This could be a
fax line or a standard (non-PBX) phone line.
A dedicated
PSTN line (no phone, no fax etc) is required for the up to 2.5Mbps
upstream services
Up to 8 IP
addresses included. POA if more are required
Domain
registration/renewal, website and email hosting are included in the
above packages
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SDSL
Services
2Mbps SDSL
£275 monthly
2Mbps
downstream
2Mbps
upstream
1Mbps SDSL
£195 monthly
1Mbps
downstream
1Mbps
upstream
512kbps SDSL
£135 monthly
512kbps
downstream
512kbps
upstream
SDSL Setup Options
Setup fee
for SDSL circuit £395
Preconfigured
4-port ethernet SDSL router £275
SDSL is
available on a number of exchanges throughout the UK
Lead time for
new order is 10-15 working days
Please check
with your FastNet account manager for availability and expected speeds
Up to 8 IP
addresses included. POA if more are required
Domain
registration/renewal, website and email hosting are included in these
SDSL packages
A new
metallic path for the SDSL is installed and included as part of the
order (unlike ADSL a phone line is not required)
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VIRTUAL
HOSTING
FastNet’s
virtual hosting on a shared server environment (Unix servers providing
PHP support or Windows servers supporting ASP .net hosting) is a
cost-effective web and email hosting platform. Please see
separate Virtual Hosting price list for tariffs.
DEDICATED/CO-LOCATED
HOSTING
FastNet have
data centres in Brighton and Telehouse London. FastNet
offer both managed and co-location hosting and can tailor a solution to
suit each client’s individual requirements. Please see separate
Co-location price list for tariffs.
BACKUP
CONNECTIVITY
FastNet can
provide and manage a range of auto-failover backup solutions utilising
secondary circuits for increased resilience. Please contact your FastNet
Account Manager for pricing.
PRIVATE
CIRCUITS – LEASED LINES/ETHERNET CIRCUITS
FastNet
provide dedicated, uncontended, low-latency leased lines and Ethernet
circuits for internet connectivity or site-to-site connectivity. Bandwidth
up to 10Gbps is available to most locations in the UK. Private circuits
come with 24x7x365 support and Total Care Service Level Agreement.
Please contact your FastNet Account Manager for pricing.
IP VPN/MPLS
Multi
Protocol Label Switching (MPLS) is used to create secure, multi-site IP
VPN solutions with six classes of service. Quality of Service (QoS -
traffic prioritisation) can be enabled across IP VPN solutions to ensure
maximum efficiency. Please contact your FastNet Account
Manager for pricing.
ONLINE DATA
BACKUP
FastNet’s new
online backup service – Restore – automatically and securely encrypts
and backs up all of your mission-critical data to two secure redundant
offsite locations. Restore is able to backup data from
file servers, My/MSSQL servers, exchange (including individual mailbox
backup and restore) and PCs running Windows, Mac and Unix. Please
contact your FastNet Account Manager for pricing.
UTM
FIREWALLS
Threats are
becoming more advanced and prolific every day meaning that a firewall is
more crucial now than ever. FastNet is a SonicWALL Gold
Partner and recommends SonicWALL Unified Threat Management (UTM) devices
to protect your network from viruses, malicious intrusions and other
attacks. Please contact your FastNet Account Manager for
pricing.
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