BT Business Total Broadband is designed just for business – offering all the necessary key features you need… so you know you’re getting great value for money. Total means Total – everything you need is included or in a range of different value added service upgrade options.
One connection for all your PCs means that you have a broadband connection with a business Broadband Hub (upgrade on Option 1) that gives you the freedom to share your connection and the benefits that it offers around the office and your home if that’s where you work from.
Contact sales@kenlynservices.co.uk for further info and pricing
Great additional features include:
Plus benefit from a free additional phone line – Broadband Voice allows you to make and receive calls over your Broadband connection by simply plugging a standard telephone (not supplied) into your Broadband Hub or router. The router automatically connects you to the additional line with its own ‘05’ number without the cost or hassle of having an additional line installed. You will also be able to take advantage of fantastic capped calling rates, free calls to other BT Broadband Voice users and 15 inclusive calling features.
For those customers who need extra support in setting up their Broadband, BT offers an Engineer Install Service to set-up and configure their BT Business Broadband service.
As part of the service an engineer will:
For as little as £99 plus VAT per standard setup for one PC, You can be up and running on your Broadband quickly without worrying how to install it yourself.
For any extra issues every additional hour with be charged at £75 (plus VAT).
It’s easy to switch to BT Business Broadband - you just need to request a Migration Authority code (MAC) from your current supplier.
Why BT?
BT Business Broadband Voice offers BT Business Broadband customers the ability to make and receive calls over their broadband line (using Voice over IP technology). Using their broadband connection like this means they create up to two additional ‘virtual’ phone lines without installing extra physical lines. All customers need to do to configure the service is plug a traditional phone into the voice port on their broadband router and they can make and receive calls just as they would through a conventional phone line.
There are two Broadband Voice customer options available to BT Business Broadband customers only. Both are ideal solutions to enable customers to add an additional virtual phone line, whether it’s for outbound calls, faxing or simply to free up their main number for those important business calls. Up to two additional ‘virtual phone lines’ can be added per broadband connection (package costs would apply twice).
For just £19.99 a month, customers can benefit from:
Alternatively, for just £5 per month, customers can have an additional Broadband Voice line but, instead of getting unlimited Local and National UK calls, would have to pay for these as follows:
Customers can now choose to have a local number associated with their 056 number for BT Broadband Voice. Called Geographic Numbering, it allows customers to choose a number that starts with an area code related to a geographic location in the UK. A customer based in London, for example, can choose a Manchester number, giving them a perceived ‘local presence’ that people could dial in to. This costs just £2.99 per month (ex VAT).
BT Business Broadband Voice customers can now benefit from BT Office Communicator as well, at no extra charge - adding a whole new range of capabilities to their account.
It effectively transforms your PC into a multi-featured phone, over which you can make and receive calls, Instant Message, text and make video calls. Save money with free texts, instant messages and video calls, free calls to other Office Communicator users (PC to PC) and by using your Broadband Voice call rates wherever you are.
Pricing
Broadband Voice enables customers to really make the most of BT Business Broadband and could help them save money and hassle:
BT Broadband Teleworker makes it easy for your staff to work remotely. Combined with high speed BT Business Broadband, it can help you save time and money, connecting remote workers, branch office staff and customers using the latest Virtual Private Network (VPN) security technology.
VPNs let your staff access business information securely where and when they need it, streamlining business processes and reaching new markets. They can also give your remote workers simple access to the corporate data they need and to productivity tools. Having employees work remotely can save you a lot of money on travel and office overheads, etc.
SDSL (Symmetric Digital Subscriber Line) is a premium broadband service for businesses with high data or bandwidth requirements. This is achieved by an Internet connection that operates at the same rate for both downloads and uploads, and that is not only fast, but also efficient and economical.
SDSL is ideal for businesses that need to: send large data files; speed up the transmission of data; connect sites together using IPSec VPNs; host their own web, mail or extranet servers; give teleworkers a fast and efficient connection to company servers; or enhance video conferencing, video streaming or eLearning facilities.
NB: Broadband SDSL circuits are carried on a new copper wire that can’t support PSTN (Public Switched Telephone Network).
Key messagesCustomers can also benefit from:
BT Openzone is a convenient, easy to use broadband internet access service. Using Wireless Technology (Wi-Fi), customers can access the internet - with no download limits - at any of the thousands of access points (hotspots) in an increasing number of places such as cafes, hotels and airports in the UK and abroad.
Once in a hotspot and logged in, the customer can send and receive emails, browse the internet and access the company network or intranet - everything they could do from an office or home-based environment.
All they need to use BT Openzone is a laptop, PDA or gaming device with WLAN (Wireless LAN) connectivity. Laptops that have the new Intel® Centrino™ mobile technology with integrated WLAN capability will work automatically*. Customers with older laptops or PDAs will need to purchase an IEEE 802.11b Wireless Access Card (e.g. PCMCIA card), which can be ordered from bt.com.
*Availability of BT Openzone is subject to coverage. A wireless LAN card or wireless LAN capability is required. BT Openzone account or prepay usage is needed. Terms and conditions apply. [right-hand column]
PackagesThere is a choice of payment methods for customers: subscription, pay per minute, top up accounts or pre-pay vouchers.
SubscriptionsThere are three options to choose from (prices exc VAT):
(charged on a pay-as-you-go basis)
Enjoy improved service with BT Assurance and BT Assurance Plus – round-the-clock support for your business.
We’ve improved our offerings and now offer 2 levels of service to better meet the changing needs of our customers and to help keep their businesses going. All BT Business customers will now receive the new BT Assurance support service as standard at no additional charge. They will have one point of contact for repair issues on all BT’s key portfolio, including lines, Broadband, Broadband Voice, BT Mobile or BT Fusion.
Key features and benefits
BT Assurance
This is our standard offering, provided at no additional charge. It offers:
BT Assurance Plus
BT customers needing enhanced support can upgrade to BT Assurance Plus for only £9 a line per quarter.
Alternatively, if they sign up to BT Business Plan (excluding Lite) or BT Business One Plan, BT Assurance Plus is part of the package. So they not only get great capped call rates, but also these benefits:
Benefits
BT customers needing enhanced support can upgrade to BT Assurance Plus for only £9 a line a quarter.
Alternatively, customers who sign up to BT Business Plan (excluding Lite) or BT Business One Plan, get BT Assurance Plus as part of the package. So they get great capped call rates, but these benefits too:
All prices quote excluding VAT.
1 Next day delivery for faults reported before 5pm. Delivery Monday to Saturday.
2 Engineering visits for BT Assurance can be arranged for the next working day (Monday to Friday) for faults reported before 5pm on any day.
3 Subject to the customer having a suitable number to divert to.
4 Mobile office solutions will be provided subject to availability and at BT’s discretion.
BT Business One Plan combines customers' BT Business Landline, BT Business Mobile, BT Business Broadband and BT Business Mobile Broadband1 into one easy to manage package, helping to save them time, money and hassle.
Customers no longer have to spend time dealing with different suppliers and separate bills; they'll have one contact number for service, billing, fault enquiries and will receive one bill (via OneBill Plus) each month for all their BT Services... and one big saving. From 21st January 2008, switch maintenance* has been included in One Plan.
N.B From 20th October 2008, Mobile Broadband can be included in the One Plan 5% annual discount reward.
1. BT Business Mobile Broadband is now contributory and eligible * within One Plan, from effect from 20th October' * eligible only if on standard rates
2. Opt-in required. Annual minimum spend of £500 plus and reconciliation fees apply. Minimum 24 month term. Requires commitment to 2 core products including a fixed line product. Conditions apply. See www.bt.com/oneplan.
3. From 1 December 2007, the BT Business One Plan F2M cap is reduced to 20p for up to an hour – a 20% reduction2.
Key benefits
* Opt-in required. Annual minimum spend of £500 plus and reconciliation fees apply. Minimum 24 month term. Requires commitment to 2 core products including a fixed line product. Conditions apply.
** From 20th October 2008, Mobile Broadband can be included in the One Plan 5% annual discount reward
BT Business One Plan Plus is a service based on the cost-effective BT One Plan. This means calls between work colleagues can be made at no extra cost. It retains the One Plan benefits of capped calls and one simplified discounted bill for all BT communication costs.
The main selling point for One Plan Plus is there are no extra call charges for intra-business calls from/to BT Mobile tariffs, Broadband Voice and other fixed numbers - for calls up to an hour.
A minimum term contract starts at 24 months with a minimum annual commitment of £500. One Plan Plus customers must purchase two or more qualifying services, one of which must be a fixed line and one or more products from the BTBroadband or BT Mobile portfolio. N.B. customers will get most benefit from One Plan Plus if they bring fixed and mobile into the plan as calls they make across all their business will benefit from no call charges.
Current qualifying services and exclusions
Bespoke Mobile contracts cannot be included in the BT Business One Plan Plus intra-business calling circle and calls to and from these mobiles will be at underlying package rates. However, spend on these contracts will be contributory towards the commitment, but not eligible for reward.
BT Business Broadband Voice and Voice Plus (port rental, flat top tariff and calls) and spend on many VAS products is also eligible and contributory. Additionally, switch maintenance spend and BT Meet Me Conferencing spend can also contribute towards a customer’s commitment, and is eligible for the annual 5% reward.
BT Business Mobile Broadband standard tariff is a qualifying product, and spend is eligible and contributory. BT Business Mobile Broadband special offer is not a qualifying product, however spend is contributory and may be eligible subject to Mobile reward rules.
All Mobile spend on the same contract has to follow the same rule – ie it can either be eligible or non-eligible – but not a mixture of both.
One Plan Plus is NOT compatible with current One Plan special offers (including the Mobile Cap offer for mobile-originated calls which launched in 2006).
Inclusion and exclusions to the intra-customer calls
The following calls will not incur call charges under BT Business One Plan Plus where these are to numbers within the One Plan Plus Inventory:
The following calls will not be zero-rated under One Plan Plus and will therefore be chargeable:
Calls to numbers other than those shown in the inclusions list, for example:
N.B. Roamed received charges will also not be zero-rated on calls to International roaming mobiles
One contact number for all service, billing and fault enquiries
